Privacy Policy

M E FIREARMS, LLC d/b/a M E Arms
Effective date: October 9, 2026 · Version: v2026-10

M E Arms · 15681 San Pedro Ave, Hill Country Village, TX 78232 · (210) 281-5512 · [email protected]

This policy explains what personal information M E FIREARMS, LLC, d/b/a M E Arms (“M E Arms,” “we,” “us”) collects through mearms.com and online orders, how we use and share it, and the choices you have.

We do not sell personal data.

1. What we collect

• Identity and contact: name, billing and shipping addresses, email, phone number, and date of birth.
• Order and payment: items ordered, amounts, card brand, last 4 digits, and card verification results (AVS/CVV). Full card numbers are entered into our payment processor’s secure fields. We never see or store full card numbers.
• Firearm records required by law: ATF Form 4473, NICS results, acquisition and disposition (A&D) records, NFA forms, fingerprints where required, and ID details.
• Your selected FFL dealer, if a firearm ships to a dealer.
• Contact and transfer forms: what you type in, which may include firearm make, model, and serial number and seller or dealer details.
• Device and usage data: IP address, browser, device type, approximate location based on IP, pages viewed, and how you arrived at our site (referral source and campaign tags, which our store records with orders).
• Fraud-screening data: a risk score and related signals, such as the distance between IP, billing, and shipping locations, and proxy or VPN flags.
• Marketing preferences, and how you interact with our emails, if you subscribe.
• Text messages: your mobile number, your opt-in record, and any replies you send, if you opt in to texts.

2. How we use it

• To process, verify, ship, and transfer your orders, including required background checks and records.
• To prevent fraud and protect payments (see Section 5).
• To send transactional emails and general notices: Order Received, Order Confirmed, shipping, pickup, account, and policy notices.
• To send marketing email, only if you subscribe.
• To answer questions and provide support.
• To understand and improve the website (analytics only with your consent).
• To comply with federal, state, and local law, including ATF and NICS requirements, and to respond to lawful requests.
• To handle disputes and chargebacks and to protect our legal rights.

3. Who we share it with

We share personal information only with the service providers below, and only for the purposes listed. We have a signed agreement with our payment processor (Fortis). Other providers handle data under their standard service terms.

Category	Provider	Purpose
Payments	Fortis (through CoreClear)	Card authorization and payment processing
Fraud screening	FraudLabs Pro	Scoring orders using IP address, email, and billing/shipping details
Security, content delivery, bot protection	Cloudflare	Site security, bot checks, approximate location from IP
Hosting	Vultr	Website and database hosting
Email delivery	Microsoft 365	Sending transactional email
Customer email platform	Klaviyo	Receives order details (items, amounts, contact info) for customer records and checkout activity; marketing email only if you subscribe
FFL selection and records	FFL Cockpit	Dealer lookup and firearm records
FFL dealer map (checkout)	Mapbox	Showing nearby FFL dealers when you choose one
Shipping	EasyPost and carriers (UPS, FedEx, USPS)	Labels, tracking, and delivery
Analytics	Google Analytics 4	Site usage statistics, only with your consent
Maps and fonts	Google Maps and Google Fonts	Store location map and page fonts
Forms	Fluent Forms	Contact and transfer forms, stored on our own server

We also share information:

• with government agencies (such as ATF, the FBI NICS system, and law enforcement) when the law requires it;
• with your chosen FFL dealer, to complete the transfer;
• with card networks and issuers, to resolve payment disputes; and
• with a buyer or successor if our business is sold or merged.

We do not sell personal data, and we do not share it for cross-context behavioral advertising.

4. Marketing email and text messages

Email. We share order details with Klaviyo, our email platform, to keep customer records. We send marketing email through Klaviyo only if you subscribe. Every marketing email has an unsubscribe link, and we honor requests within 10 business days. Transactional emails and general notices about your orders, account, and our policies are always sent, even if you don’t subscribe.

Text messages. If you give your mobile number and opt in, we may send transactional texts: order confirmations, shipping updates, pickup and appointment reminders, and support replies. If you request a welcome code, we’ll text it to you once using our text messaging provider. We don’t send other promotional texts unless you separately opt in. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. We do not sell, rent, or use your mobile number or text consent for marketing, and we share it only with our text messaging provider to deliver your messages.

5. Payment security and fraud screening

Card data is entered directly into secure fields hosted by our payment processor, Fortis, and processed under its PCI DSS program. We never see or store full card numbers.

To protect you and us from fraud, each order is automatically risk-scored by FraudLabs Pro using your IP address, email, and billing and shipping addresses. Orders may be held for manual review, verified by phone or ID, or cancelled. To ask us to review a decision, contact us.

6. Cookies and similar technologies

We use a consent banner (CookieYes). You can change your choice anytime with the “Consent Preferences” button on the site.

• Necessary (always on): cart and session, checkout (including the Mapbox FFL dealer map), security and bot protection (Cloudflare), your consent record, the age check, and site features such as search and wishlist.
• Functional (with consent): the Google Maps store location map on our Contact page.
• Performance (with consent): none in use at this time.
• Analytics (with consent): Google Analytics 4.
• Advertising (with consent): Klaviyo site tracking and signup forms.

Our store also uses a first-party cookie (WooCommerce order attribution, “sbjs”) to record how you arrived at the site (referral source and campaign tags) with your order. The banner lists cookies by category, and the categories above describe what each is used for.

7. Security, retention, and breaches

We use reasonable physical, electronic, and administrative safeguards to protect your information. No method of transmission or storage is 100% secure, and we can’t guarantee absolute security.

How long we keep data:

• Form 4473, A&D, and NFA records: for as long as federal law requires. These can’t be deleted early.
• Order, payment, and tax records: as long as needed for business, tax, and legal purposes.
• Contact and transfer form entries: kept indefinitely as part of our business records.
• Marketing data: until you unsubscribe or ask us to delete it, unless we need to keep a record of your opt-out.

If a data breach affects your personal information, we’ll notify you as required by Texas law.

8. Your rights

You may ask to:

• access the personal data we hold about you;
• correct inaccurate data;
• delete your data;
• get a copy of your data; and
• opt out of marketing.

To make a request, email [email protected] or call (210) 281-5512. We may need to verify your identity. We’ll respond within 45 days.

Appeals. If we decline your request, you can appeal by replying “Appeal” to our decision, and we’ll respond within 60 days. If you’re still not satisfied, you may contact the Texas Attorney General.

Some records, including Form 4473, A&D, and NFA records, must be kept under federal law and can’t be deleted.

9. Children

Our website and services are not directed to anyone under 18. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we’ll delete it.

10. Links to other websites

Our site may link to other websites, such as manufacturers or carriers. We aren’t responsible for their privacy practices. Please review their policies.

11. Changes to this policy

We may update this policy by posting a new version with a new effective date.

12. Contact

M E Arms · 15681 San Pedro Ave, Hill Country Village, TX 78232 · (210) 281-5512 · [email protected]